Ofcom is the regulator for the communications services that we use and rely on each day.
As people communicate seamlessly online and offline, we now need to invest our efforts into making digital communications work for everyone
Ofcom wants to understand how adults and children in the UK use media.
Under the Online Safety Act, Ofcom's job is to make online services safer for the people who use them. We make sure companies have effective systems in place to protect users from harm.
Ofcom is committed to a thriving telecoms sector, where companies can compete fairly and customers benefit from a broad range of services.
Ofcom's job is to make sure there is a universal postal service.
You can't see or feel radio spectrum, but we use it every day. Our job is to authorise and manage the use of spectrum in the UK.
We make sure that broadcasters provide quality TV, radio and on-demand programmes that appeal to diverse audiences. We also have rules in place to protect viewers and listeners from harm.
How to make the most of communications services as a small business.
How to make the most of the services you use, and deal with problems.
Proposals we are consulting on and decisions we've made.
How we make sure companies follow our rules, to protect customers and promote competition.
Rules, guidance and other information for the industries we regulate.
If you're looking to use certain radio equipment, or broadcast on TV or radio, you'll need a licence from Ofcom.
Our latest news, features, views and information about our work.
Evidence we gather to inform our work as a regulator.
Showing 1 - 10 of 1338 for "general conditions"
Published: 16 August 2023
Last updated: 22 April 2025
The General Conditions of Entitlement are the regulatory conditions that all providers of electronic communications networks and services must comply with if they want to provide services in the UK.
Published: 11 October 2024
Last updated: 1 September 2025
We are investigating whether Gigaclear Limited (Gigaclear) failed to provide accurate and reliable caller location information to emergency organisations between January 2022 and March 2024.
Published: 15 December 2022
Links to statements on changes to General Conditions of Entitlement.
Published: 18 October 2024
Last updated: 24 June 2025
Ofcom has today opened an investigation into Tismi’s compliance with its obligations on the effective and efficient use of telephone numbers.
Published: 14 April 2025
breached its regulatory obligations under the General Conditions of Entitlement, including potential persistent
Published: 25 January 2016
Last updated: 17 January 2025
An overview of relevant General Conditions and how they protect small and larger businesses
Published: 24 February 2011
Ofcom has confirmed a number of changes to its regulations that will benefit consumers, as a result of new European telecoms law. The changes include shorter phone and broadband tie-in periods, compensation for delayed number switching and improved access for disabled consumers to emergency services.
Published: 12 February 2019
We are consulting on proposed changes that will need to be made to two Ofcom regulatory instruments in the event that the United Kingdom leaves the European Union on 29 March 2019 without a withdrawal agreement being in place.
Published: 16 November 2006
portability in the context of the development of Next Generation Networks in the UK and in relation to mobile
Published: 19 September 2017
the changes we have decided to make to the General Conditions of Entitlement – the regulatory rules that
Showing 1 - 10 of 1338
